Genshin Impact Raiden Shogun Baal Premium Version Cosplay Costume

1. Cancellation Before Dispatch:
·Cancellation within 24 hours: Free of charge, full refund.
·Cancellation after 24 hours: 30% of the item fee will be charged. The remaining 70% of the item fee and shipping costs will be refunded after cancellation.
·Note: Custom products cannot be cancelled once production has started.

2. Cancellation After Dispatch:
Unfortunately, due to international logistics constraints, we are unable to cancel orders that have already been dispatched.

For cancellation requests, please contact us via email rather than social private chat. Thank you for your understanding.

Ordering & Shipping:
Total Delivery Time = Processing Time(1-15 business days or more)  + Shipping Time (4-20 business days)

Processing Time :Most of the cosplay costumes shown on yusicosplay.com are ready-to-ship and will be shipped within 1-3 business days after placing the order! 
However, products marked as 【Pre-Sale】 are custom-made and will be produced after the order is placed. These items require additional preparation time, generally 7-15 business days or more. If you'd like to know the exact production time, feel free to contact us via email at any time. Once the pre-sale products are completed, they will be shipped according to the order time.

Shipping Time: It depends on the shipping options you choose:

1.Express Delivery: 4-8 business days (recommended for urgent needs)
2.Standard Delivery: 6-10 business days
3.Economic Delivery: 10-20 business days

You will see 2-3 shipping options at checkout!

Please stay alert to the email from our customer service, and we will contact you if there's any shipping issue with your order. After your package is shipped, you can log in and check the status of your package in My Orders. If your estimated delivery date has passed and you still have 't received your order, please contact our customer service for help.

You are strongly suggested to place your order at least 2-3 weeks before you need to receive it.
It is necessary to keep in contact with the customer service department: yusicosplay2@gmail.com all the time, we'll contact you by email if there's any shipping issue with your order.

1.Shipping costs do not include the Value Added Tax (VAT)

2.Customs or local delivery companies may randomly investigate the value of the package, resulting in additional customs duties.